Promo #1: Free Gift With Purchase
PLEASE READ: To use your coupon code with Free Gifts: Please enter your discount code from the Free Gift popup window; discount will be calculated at checkout, not in the cart.
To receive free gifts with your order, free gift must be selected from the popup window as shown above. No replacement will be sent if it wasn't selected with your order. Please review your order summary carefully before payment.
Step 1: Tap on the Free Gift icon
Step 2: Click on "Have a discount code?"
Step 3: Apply discount code
Step 4: Free gifts and discount will be displayed in the order summary section during checkout
Use discount code: FALL for 20% off.
Share your referral link with a friend. When they use it for their 1st order with us, you both get $25 off a $50 order. You can find our reward program portal in the footer.
**Discounts cannot be combined**
1. Where are you located? How long does it take for me to receive my package?
We ship all orders from Vancouver, Canada. It takes 1-2 business days for us to prepare them; 1 business day for our shipping partner to bring packages across the Canada-U.S. border; and 4-10 business days for USPS to deliver your package.
Our shipping partner doesn't accept any packages on holiday and weekends. All orders placed during holiday and weekends will be shipped out on the next business day.
2. Will your jewelry turn me green?
Items from our Premium Collection are tarnish-free. Also, most of our new arrivals were electroplated with 14k gold, they are more durable than regular platings. Please refer to the materials listed on the product page for more information.
3. Are your products hypoallergenic?
We use hypoallergenic materials such as Sterling Silver (nickel and lead free) and Gold. Please read the product description carefully before placing an order. If you have extremely sensitive skin, you might need to consider jewelry made with solid gold. You can visit our Material & Jewelry Care Guide for more information.
4. What's the difference between Regular and Sample Sale items?
For the items on sample sale, there are minor imperfections on them but they are barely noticeable. Imperfections might include scratches, dents, or glue left on the surface, no broken items will be sold.